Our Team

Mia DeLuis Zayas is Manager, Housing Services. She helps to manage housing assignments for undergraduate students during the academic year and outside guests during the summer and conference season. In this role, Mia works closely with partners across the University, including Residential Life, University Life, Public Safety and Facilities to help ensure our residents have a safe and comfortable place to call home while at Columbia. Mia officially joined Columbia Housing in 2021, but has been with our team since 2019 when she joined as a student worker.

Mia graduated with a B.A. from Columbia University in 2020, double-majoring in Ethnicity and Race Studies (with specialization in Latinx Studies) and Educational Studies. As a student, she was heavily involved in the Native American Council, Student Organization of Latinxs, and Sigma Lambda Gamma National Sorority, Inc.

Mia was born and raised in Camden, NJ to proudly Puerto Rican parents. Outside of work, she loves to explore coffee shops, exercise, and make plans for her next travel destination.

As the Senior Director of Housing Services and Student Center Operations, Lorena works closely with partners across the University including Student Life, Residential Life, Campus Operations, Public Safety, Dining, Environmental Stewardship, and others. Her responsibilities assignments and related activities for oue resident students as well as oversight of our Conference Housing program. She began her career at Columbia University in 2012 as part of the Lerner Operations Team.

Lorena holds a Bachelor's Degree in Civil Engineering from The University of Connecticut and a Master's Degree in Sustainability Management from the Columbia University School of Professional Services. Her experience at Columbia, both as an officer of the University and a student/alum inspires her to continuously strive to impact positive change within the campus community.

Honey Sue provides vision, organization, and leadership to the operation of Columbia’s undergraduate residence halls, conference and event housing, and Alfred Lerner Hall, the student center.

This broad scope of work encompasses short and long-term capital planning of the physical assets, custodial and maintenance, and guest services for student residents, visitors, and administrators. With her team, Honey Sue aims to provide a consistent, easy to navigate, and rewarding campus experience.

In addition to these responsibilities, Honey Sue manages Columbia’s Trademark and Licensing program and several on-site services provided by contracted vendors. Honey Sue has served in various leadership roles during her tenure at Columbia. Most recently, she served as executive director of Business Services. She holds a bachelor’s degree from Washington University in St. Louis and a Master of Science, Negotiation and Conflict Resolution from Columbia University.

Gavin Whitt joined the Columbia Housing team in May 2023. As Associate Manager of Housing Services, Gavin plays an integral role in coordinating conference housing and special group accommodations, managing room assignments, logistical arrangements, and ensuring seamless conference operations. He is passionate about fostering a positive and collaborative atmosphere, creating a memorable and productive experience for everyone he works with.

Gavin holds a BA in Theater from Temple University and a Masters in Acting from East 15 Acting School (University of Essex). He previously worked as a Program Manager for Yes And! Collaborative Arts. He has worked as a performer, teacher, and a speech and public speaking coach. He is an avid reader who enjoys art, live performance, gardening and running.

Frances is Manager, Housing Services. She is responsible for extensions, early arrivals and interim assignments. Frances also coordinates SIC and FSL Housing for the academic year.

Frances joined Columbia Housing in 2006. She previously worked at Citibank, Scotiabank, and the non-profit organization Children International. Frances studied at the Universidad Catolica Madre y Maestra in the Dominican Republic and is currently enrolled in the Columbia University School of General Studies. 

Charlie Tatis is Assistant Director of Housing Services. In addition to overseeing the undergraduate housing assignments process throughout the academic year, during the summer months, Charlie also manages our Summer and Conference Housing programs. 

Charlie began working at Columbia University in 2017 as Assistant Manager of Operations at Alfred J. Lerner Hall, Columbia’s official student center, and joined the Columbia Housing team in 2021. Supporting his success in both roles have been the close relationships he has fostered with partners across the University who he works with to provide services to conference planners and guests.

Charlie was born and raised in the Bronx to Dominican parents and takes pride in his family’s culture and traditions. In his free time he loves watching basketball and baseball, and is an avid and lifelong fan of both the Yankees and the Lakers.